Terms of Use
1.1 The following terms and conditions relate to your access to and use of the https://www.elizabethpepler.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
1.2 By accessing the Site, you (the “User” or “you”) signify your acceptance of and obligation to comply with these terms and conditions (the “Terms of Use”), which together with Elizabeth Pepler’s (“my” or “me” or “I”) Privacy Policy governs the relationship I have with you in relation to the Site. Please read these Terms of Use and my Privacy Policy carefully before using the Site.
1.3 If you have objections to these Terms of Use, you should not use the Site.
2.1 The Site is owned and operated by Elizabeth Pepler.
2.2 I reserve the right to update and change these Terms of Use at any time and for any reason. I will alert you to any changes to these Terms of Use by changing the “last updated” date at the bottom of this page, and you waive any right to receive specific notice of each such change.
2.3 It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.
2.4 While I try to make sure that the Site is available for your use, I do not promise that the Site is available at all times, nor do I promise the uninterrupted use by you of the Site.
2.5 I may suspend or terminate operation of the Site at any time I see fit.
2.6 This website and my services are not intended for children.
3.1 You may access or use the Site for personal purposes only and may not use it in connection with any commercial endeavours.
3.2 Subject to your compliance with these Terms of Use, you are granted a non-exclusive, non-transferable, and non-commercial limited privilege to access, view, and use the Site.
3.3 As a user of the Site, you agree that:
(a) You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site.
(b) You may not attempt to gain unauthorised access to any portion or feature of the Site, or any other systems or networks connected to the Site, or to any of the services offered on or through the Site, by hacking, password "mining" or any other illegitimate means.
(c) You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site.
(d) You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other client of mine, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.
(e) You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or my systems or networks, or any systems or networks connected to the Site.
(f) You will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.
(g) You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to me on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
(h) You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes my rights or those of others.
4.1 Additional terms and conditions (the “Terms of Service”) apply to the delivery of coaching services.
4.2 Should you choose to register for the High Performance Coaching Program (the “Program”) with me, you and I will be required to enter into a separate Coaching Agreement.
4.3 The Terms of Service related to the Program will be communicated to you at the appropriate time and subsequently confirmed to you in writing.
5.1 All images, text, data, graphics, trademarks, service marks, and other Site content and materials (collectively, the “Content”) are copyrighted and owned, controlled or licensed by me, or used with permission of the third-party owner.
5.2 You understand that the use of any of the Content, in whole or in part, and modification of any materials contained on the Site is illegal and may violate the copyright, trademark, and other proprietary rights of Elizabeth Pepler and/or the third-party owner.
5.3 Nothing contained in the Site shall be construed as granting, by implication or otherwise, any license or right to use any trademark or other proprietary information without my express written consent or the consent of the third-party owner.
6.1 This Site contains affiliate links to certain products or services for which I may receive a commission from sales. The majority of the products or services I recommend are things that I personally use, support and would recommend to friends and family.
6.2 Should you wish to purchase a product or service through one of these links, I assume no liability or responsibility for any and all consequences or benefits as a result of you clicking the affiliate links contained on the Site or related communications.
6.3 I will use reasonable efforts to notify you when and where I have placed affiliate links in addition to this disclaimer located in these Terms of Use.
7.1 If at any time I feel that you have violated these Terms of Use, I will immediately terminate your use of the Site and any related communications as I deem appropriate. It is within my sole discretion to allow any user’s access of the Site, and I may revoke this access at any time without notice, and if necessary, block Your IP address from further visits to the Site.
8.1 The Site may include hyperlinks to third-party websites, plug-ins and applications. These links are provided solely as a convenience to you. I do not control these third-party sites and am not responsible for their content or accuracy, including any information or materials contained via these links. I do not endorse these sites unless I specifically state so.
8.2 You will need to make your own independent judgment regarding your interaction with these sites. When you leave my Site, I encourage you to read the terms of use and privacy policy of every website you visit.
9.1 I also use cookies on certain pages of my website. For more information about these cookies, please see my Cookie Policy.
10.1 You agree to use the Site at your own risk and that its content is for educational and/or personal use only.
10.2 By using the Site you release me from any and all liability that may arise as a result from your use of, or your inability to use, the information, strategies or tools communicated and provided to you via the Site (including any other materials provided to you from time to time), or any of the services provided to you.
10.3 The Site is updated on a regular basis and while I try to make accurate statements in a timely and effective manner, I cannot guarantee that all materials and related information contained herein are entirely accurate, complete, or up to date.
10.4 I assume no liability or responsibility for any errors or omissions that may appear in the content of the Site. If you should see any errors or omissions and would like to let me know, please email me at support@elizabethpepler.com.
10.5 I host my site on a reputable platform and take reasonable efforts to maintain and host the site. However, I make no explicit representations as to the safety of your individual use of the Site.
11.1 These Terms of Use shall remain in full force and effect while you use the Site.
11.2 Each of the paragraphs of these Terms of Use operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
11.3 These Terms of Use are governed by English law and you can bring legal proceedings in respect of the Services in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Services in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Services in either the Northern Irish or the English courts.
Privacy Policy
Welcome to Elizabeth Pepler’s Privacy Policy.
I respect your privacy and am committed to protecting your personal data. This Privacy Policy will inform you of how I may collect and process your personal data when:
• you visit my website;
• purchase my coaching services; or
• engage with me on social media
and also tell you about your privacy rights and how the law protects you.
It is important that you read this Privacy Policy so that you are fully aware of how and why I may use your data. I will alert you to any changes to this Policy by changing the “last updated” date at the bottom of this Policy. Any changes will become effective immediately upon publication to my website, and you waive specific notice of any changes to the Policy by continuing to use and access my site and services. I encourage you to review this Privacy Policy periodically, when you use my website for any purpose or engage with me on social media. You are deemed to have accepted any change to any revised Privacy Policy by your continued use of my website and services after the revised Privacy Policy is posted.
It is important that the personal data I hold about you is accurate and current. Please keep me informed if your personal data changes during your relationship with me.
This website and my services are not intended for children and I do not knowingly collect data relating to children.
I am the data controller and responsible for your personal data in accordance with this Privacy Policy.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
I may collect, use, store and transfer different kinds of personal data about you as follows:
• Identity and Contact Data includes your first name, last name, billing address, home address, email address and
• Financial and Transaction Data includes bank account, payment card details and details about payments made to and
• Technical and Usage Data includes internet protocol (IP) address, browser type and version, time zone setting and
• Profile Data includes purchases or orders made by you, your interests, preferences and feedback.
• Marketing and Communications Data includes your preferences in receiving marketing from me and my third parties,
telephone number.
from you.
location, browser plug-in types and versions, operating system and platform, other technology on the devices you use to access this website, and information about how you use my website, services or engage with me on social media.
and your communication preferences.
• Identity and Contact Data includes your first name, last name, billing address, home address, email address and telephone number.
• Financial and Transaction Data includes bank account, payment card details and details about payments made to and from you.
• Technical and Usage Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, other technology on the devices you use to access this website, and information about how you use my website, services or engage with me on social media.
• Profile Data includes purchases or orders made by you, your interests, preferences and feedback.
• Marketing and Communications Data includes your preferences in receiving marketing from me and my third parties, and your communication preferences.
From time to time you may disclose information to me related to Special Categories of Personal Data such as details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, and information about your health. Your decision to disclose this data is entirely voluntary and I do not actively seek to collect this data.
I use different methods to collect data from and about you including through:
• Direct interactions. You may give me your Identity, Contact and/or Financial Data by filling in coaching forms or by
• Automated technologies or interactions. As you interact with my website or engage with me on social media, I may
• Third parties or publicly available sources. I may receive personal data about you from various third parties and public
corresponding with me by post, phone, email, social media or otherwise.
automatically collect Technical Data about your equipment, browsing actions and patterns. I collect this personal data by using cookies and other similar technologies. Please see my Cookie Policy for more details about this.
sources as set out below:
o Technical Data from analytics providers such as Google based outside the UK;
o Contact, Financial and Transaction Data from providers of technical, payment and delivery services;
o Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register
based inside the UK.
• Direct interactions. You may give me your Identity, Contact and/or Financial Data by filling in coaching forms or by corresponding with me by post, phone, email, social media or otherwise.
• Automated technologies or interactions. As you interact with my website or engage with me on social media, I may automatically collect Technical Data about your equipment, browsing actions and patterns. I collect this personal data by using cookies and other similar technologies. Please see my Cookie Policy for more details about this.
• Third parties or publicly available sources. I may receive personal data about you from various third parties and public sources as set out below:
o Technical Data from analytics providers such as Google based outside the UK;
o Contact, Financial and Transaction Data from providers of technical, payment and delivery services;
o Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the UK.
The personal data I may collect and store is used primarily to allow me to deliver my coaching services to you. In addition, I may collect, use, and process your information based on the following bases:
Performance of a Contract: I may use and process your personal data to enter into a contract with you and to perform my contractual obligations to you. This will include activities such as onboarding you as a new client, managing payments, collecting and recovering money owed to me and notifying you about changes to my Terms or Privacy Policy. Without this data, I may not be able to perform the contract we have.
Legitimate Business Interests: I may use and process your personal data for my legitimate business interests (or those of a third party), such as to recover debts due to me, keep my records updated and to improve my services, website and social media engagement. I may also use your personal data to provide you with the information that you have requested.
Consent: Generally, I do not rely on consent as a legal basis for processing your personal data. However, I may use your data, or permit selected third parties to use your data, such as for direct marketing communications, based on your consent to my use and sharing of that data. You have the right to withdraw consent at any time by following the opt-out links on any marketing messages sent to you or by contacting me.
Legal Obligation: I may also use and process your personal data as required for me to comply with a legal obligation.
I will only use your personal data for the purposes for which I originally collected it, unless I reasonably consider that I need to use it for another reason and that reason is compatible with the original purpose. If I need to use your personal data for an unrelated purpose, I will notify you and explain the legal basis which allows me to do so.
Please note that I may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
I may need to share your personal data with third parties in certain situations. In particular, I may share your data with third-party processors who assist me with various tasks, including administration and security of my website, payment processing, hosting services, entering into contracts with you and communicating with you. The legal basis for my disclosure of your data is both your consent to this Privacy Policy and my own right to protect and promote my legitimate business interests.
I may also need to share your personal data with another party as is required by law and for any regulatory, tax, accounting or reporting requirements that I may have.
I will not sell or rent your personal data to any third party.
My website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and am not responsible for their privacy statements. When you leave my website, I encourage you to read the privacy policy of every website you visit.
I generally do not transfer your personal data outside the UK. In the event that I do, I will ensure that the appropriate contractual clauses are in place with relevant service providers in accordance with applicable data protection legislation.
I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
I will only retain your personal data for as long as reasonably necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. I may retain your personal data for a longer period in the event of a complaint or if I reasonably believe there is a prospect of litigation in respect to my relationship with you.
By law I may have to keep basic information about you (sometimes including Contact, Identity, Financial and Transaction Data) for six years after you cease being a client.
In some circumstances you can ask me to delete your data: see your legal rights below for further information.
Under certain circumstances, you have rights under data protection laws in relation to your personal data as noted below.
Request a Copy of Data: You have the right to request a copy of the data I hold about you.
Request Correction: You have the right to ask me to correct any personal data that you have provided to me that you think is inaccurate or incomplete.
Request Erasure: You have the right to ask me to erase or remove your personal data in certain circumstances.
Request Restriction of Processing: You have the right to ask me to restrict the processing of your personal data in certain circumstances.
Object to Processing: You have the the right to object to the processing of your personal data in certain circumstances.
Transfer Your Data: You have the right to ask that I transfer the personal data you gave me to a third party, or to you, in certain circumstances.
Withdraw Consent: You have the right to change your consent at any time where I am relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, I may not be able to provide certain products or services to you. I will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact me at support@elizabethpepler.com.
You are not required to pay a fee to exercise your rights. However, I may charge you a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, I could refuse to comply with your request in these circumstances. I will generally respond to all requests within one month though this could take longer than a month if your request is particularly complex or you have made a number of requests in which case, I will notify you and keep you updated.
For security reasons I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). I may also contact you to ask you for further information in relation to your request to speed up my response. I try to respond to all legitimate requests within one month.
You can ask me or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing messages sent to you or emailing me at support@elizabethpepler.com at any time.
Where you opt out of receiving any marketing communications, this will not apply to personal data provided to me as a result of purchasing my coaching services or as a result of any initial communications that we may have.
It is very important that the information I hold about you is accurate and up to date. Please let me know if at any time your personal data changes by emailing me at support@elizabethpepler.com.
I also use cookies on certain pages of my website. For more information about these cookies, please see my Cookie Policy.
If you need to contact me, you can do so via the contact form on my website which can be found here or by writing to me at support@elizabethpepler.com.
Last Updated on 1 August 2022